Jim and crew, Todd and I wanted to thank you for your professionalism, efficiency, and expertise during our pool construction. From the plans to the finished product, we were pleasantly surprised at your company’s constant attention to detail and work ethic. Jim, your professionalism shone through from the first time we met to discuss our desires for the “perfect” pool. We appreciated your suggestions and knowledge from what shape, coping, and surface to the many choices of tile and pebble color. You always took the time to explain the differences between the products to help us choose the right one. Todd and I were ecstatic that our total project took less than the estimated time. This has been “phase three” of our construction and we know the value of efficient workers. Your crew always arrived on time and worked diligently throughout the day. The fact that it took only 3 months from dirt to backyard paradise exemplifies your company’s efficiency. Lastly, we want to thank you for your time and care after the project was completed. You took the time to explain the equipment and the challenges of maintaining a crystal clear pool. Thank you for being “a phone call away” to answer any questions and concerns that new pool owners have. We look forward to referring you to our friends and neighbors in the future! Sincerely, Todd and Laura Brooks *********************************************************************** Dear Jim, *********************************************************************** Dear Jim, Ed and I want to thank you (and your professional team of installers) for the beautiful pool and spa you installed. The best part was the experience of watching it designed on paper to seeing you create the finished product. Form the first call, you paid attention to our questions and concerns. You made us feel that no detail was too small to address. Your team of professionals worked in concert to finish the job on time and without a glitch. On a scale to 1 to 10...I would have to give you and your team a 9. I would give you a 10, but I’m saving that for total perfection! The entire job was done professionally and handled in the most expert manner possible. I would recommend you to anyone! Best regards, *********************************************************************** Dear Jim, We wanted to thank-you for the custom pool you built for us at our new home near South Coast Metro. From the onset, we had heard stories from other homeowners warning of some of the common pitfalls homeowners face when having a new pool built: cost overruns, delays, permit issues, and so on. Needless to say, we were some what concerned. From the very beginning, Schwarz Custom Pools was a joy to work with. Project timelines were explained clearly, and were met. Costs were laid out precisely, and extra options were always approved in advance, if we deemed them necessary. Your many recommendations on enhancing our original concept were invaluable, and resulted in a pool, and yard, which exceeded our expectations. After the completion of our pool, you spent considerable time explaining the equipment, maintenance, and helping us become comfortable with all areas of pool ownership. And because of the soft water system you installed, maintaining a clean pool has been a breeze! Thank-you again for the pool you built. We are more than happy with the excellent results. Best Regard, *********************************************************************** Mr. Jim Schwarz Dear Jim; *********************************************************************** Dear Jim, Robert F. Pittman *********************************************************************** Dear Jim, I’m quite sure you are already aware of how great Roman is for you and your company. He is so very patient, accommodating and calm. I’ve grown accustomed to feeling relief when I see him here because he has proven himself; whatever problem exists, he’ll do whatever it takes to fix it and make it right. He is excellent at balancing the needs and concerns of the homeowner and while excelling at his job at the same time. Roman also possess the “good soul” traits that make it so easy to work with him. You both complement each other well and make a great team. Again, I really appreciate everything, thank you from the bottom of my heart. Best wishes, *********************************************************************** SCPB definitely met up to its great reputation! We were amazed that they were able to create such a beautiful environment with the limited space that we had in our backyard. The owner, Jim Schwarz and his subcontractors were very professional, knowledgeable, creative and personable. Jerry Westlund *********************************************************************** Dear Laura and Fred, On the following pages I will list the things that we talked about and the prices to help assist you in determining what you would like and not like for you final decision. I must tell you, that I personally have seen the work of many pool builders, some great and some not so great. But, I would only personally recommend to you someone that I have worked with closely in the past and continually work close with in the present. Someone who not only builds a quality pool, but also someone that is easy to work with and produces no conflicts with the home owner. I feel that if you decide that you would like to meet Jim Schwarz, it could be beneficial to both you and Laura. Jim built my pool as well as many others in Orange County and has been in the pool industry for many years. He is not only a talented pool builder, but also a very honest and hardworking family man, who treats his customers with the utmost respect. He believes customer satisfaction is #1 and it shows on his work. You both are a very special couple. I look forward to our December dinner with the Levin and future friendship. Sincerely,
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